Booking & Payment Policy

Bookings & Payment Policy

  • All bookings will be instantly confirmed at the time of booking.
  • Children are welcome.
  • Children under 2 are free of charge.
  • Children above the age of 16 are charged full rate.
  • A 1 percent discount may be available where you elect to pay in full at the time of booking. The discount may not be available in combination with certain rates, services and specials. If you elect NOT to pay in full at the time of booking the following deposit and payment policy applies.
  • A deposit of 50% of the total is required to secure your reservation. The balance is payable at departure.

PRIVACY POLICY:

  • If for any reason, Riverview Terrace Luxury Bed & Breakfast is unable to accommodate you after your booking is confirmed, we will notify you immediately by e-mail.
  • Riverview Terrace Luxury Bed & Breakfast is an accommodation provider located in Wanaka, New Zealand.
  • We are committed to ensuring that your privacy is protected.
  • Under no circumstances will the details of guests be shared amongst individuals nor be distributed to third party organisations without consent.
  • Credit card details entered are securely encrypted and all payments processed on this website is done through a certified PCI compliant payment gateway.
  • Tariff includes the New Zealand Goods and Services Tax of 15%

Cancellation Policy

  • Cancellation within 30 days of arrival date: 50% forfeit of the total booking price.
  • Cancellation within 7 days of arrival date: 100% forfeit of the total booking price.
  • As we are a small luxury bed and breakfast cancellations affect us greatly. Therefore we do have to apply cancellation charges. We will endeavour to resell the room(s) and will refund all cost if successful.